Frequently asked questions
How do I schedule my sessions?
At your coaching program, at each session you will be able to book the slot that is the most convenient for you based on your coach's availability. Once booked, you will receive an email and it will automatically appear in your calendar.
At the scheduled date and time, sign in to your account, go to your session and click "Join meeting" through this platform. DO NOT use the link from the invitation you will receive in your email.
Each time, only after completing your session and feedback form, you are allowed to continue scheduling your next coaching session.
At the scheduled date and time, sign in to your account, go to your session and click "Join meeting" through this platform. DO NOT use the link from the invitation you will receive in your email.
Each time, only after completing your session and feedback form, you are allowed to continue scheduling your next coaching session.
How often are the sessions scheduled?
We advise you to schedule the first 3-4 sessions once per week.
For the rest of the sessions, you are advised to book them again
once per week or maximum once every 2 weeks upon agreement with your coach.
For your convenience we recommend to book your sessions at a repetitive day & time weekly or biweekly.
How can I communicate with my coach?
Feel free to reach out to your coach through your Inbox of this platform, pressing "new Message", typing "@name of your coach" and pressing the "Send" button after writing your message. At your inbox, you are able to see all the messages that you have exchanged with your coach.
How can I communicate with FindYourCoach?
We will be happy to help you with any questions you may have during this process.
Feel free to reach out to us through your Inbox of this platform, pressing "new Message", typing "@FindYourCoach Team" and pressing the "Send" button after writing your message.
Is there any rescheduling policy?
We have a 24-hour rescheduling policy meaning that any notice of rescheduling should be given at least 24 hours prior to the session.
To reschedule a Monday appointment, you need to reschedule by Friday (EoB).
In case your coach does not show up without any prior notice, or reschedules (on the same day), please let us know within 24hrs via private message through your inbox.
In case you do not show up without any prior notice or reschedule (on the same day) more than once, your session will be lost and you will not be able to reschedule it.
To reschedule a Monday appointment, you need to reschedule by Friday (EoB).
In case your coach does not show up without any prior notice, or reschedules (on the same day), please let us know within 24hrs via private message through your inbox.
In case you do not show up without any prior notice or reschedule (on the same day) more than once, your session will be lost and you will not be able to reschedule it.
How can I reschedule my session?
In case you need to reschedule a session, please go to the email you received from your coach for the related session, find the link for rescheduling and book the new time slot that is convenient for you.
Very important: please, do not cancel the session.
Very important: please, do not cancel the session.
Frequently asked questions
How will sessions be scheduled?
The coachee has access to your availability and can book the sessions. Once a coachee
has booked a session with you, you receive the relevant notification in your email and the
session is added automatically in your calendar.
has booked a session with you, you receive the relevant notification in your email and the
session is added automatically in your calendar.
How often are the sessions scheduled?
We advise the coachees to schedule the first 3-4 sessions once per week. For the rest of the sessions, they are advised to book them again once per week or maximum once every two weeks. In any case, this is
something that you will also discuss and agree with the coachee accordingly.
Is there any rescheduling policy?
FindYourCoach is committed to providing exceptional service.
Unfortunately, when a coach reschedules/ cancels without giving enough notice, they prevent us from delivering our promise to our customers.
Notice of rescheduling should be given 24 hours prior to the session.
To reschedule a Monday appointment, you need to reschedule by Friday (EoB).
In case your coachee does not show up without any prior notice, or reschedules (on the same day), please let us know within 24hrs via private message through your inbox.
Kindly note that if this happens more than once, the coachee will not be able to reschedule and you will be fully compensated for the lost session.
Kindly note that if this happens more than once, the coachee will not be able to reschedule and you will be fully compensated for the lost session.
How can i reschedule my sessions?
In case you need to reschedule a session, please go to the email you
received from Calendly for the related session, find the link for
rescheduling and request rescheduling.
Very important: please, do not cancel the session.
Very important: please, do not cancel the session.
How can I change my profile?
If you wish to update your profile page, please click here and let us know the changes you want to make.
Your profile will be updated by the time of your next coaching program.
Your profile will be updated by the time of your next coaching program.
How can I send my availability to FindYourCoach?
At the beginning of every Quarter (January, April, July & October) we will contact you via inbox message asking for you to share your availability in terms of the number of coachees you could potentially be assigned to for the period of the upcoming 3 months. Please make sure that your availability is also reflected in your calendly account. In case you face any unpredicted changes, feel free to reach out to us at any point.
How can i communicate with FindYourCoach?
We will be happy to help you with any questions you may have during this process.
Feel free to reach out to us through your Inbox of this platform, pressing "new Message", typing "@FindYourCoach Team" and pressing "Send" button after writing your message.
How can I communicate with my coachee?
We would like to keep all communication related to the program within the platform and not via personal emails and phone numbers. We would appreciate your cooperation on this.
You can reach out to your coachee through your Inbox of this platform, pressing "New Message", typing "@name of your coachee" and pressing "Send" button after writing your message.
At your inbox, you are able to see all the messages that you have exchanged with your coachees.
You can reach out to your coachee through your Inbox of this platform, pressing "New Message", typing "@name of your coachee" and pressing "Send" button after writing your message.
At your inbox, you are able to see all the messages that you have exchanged with your coachees.
Can I share files with the coachee? If yes, how?
You can share any files you find helpful and useful during your coaching sessions in two ways.
1. Via Google meet platform - during the call you can add files in the chat box or
2. Via email directly to the employee (please keep this option restricted only for file sharing and not for overall communication)
1. Via Google meet platform - during the call you can add files in the chat box or
2. Via email directly to the employee (please keep this option restricted only for file sharing and not for overall communication)
Which are the coaching topics & styles?
Learn more here.
Frequently asked questions
How will sessions be scheduled?
The coachee has access to coach's availability and can book the sessions. Once a coachee
has booked a session, the session is added automatically in coachee's calendar.
has booked a session, the session is added automatically in coachee's calendar.
How often are the sessions scheduled?
We advise the coachees to schedule the first 3-4 sessions once per week. For the rest of the sessions, they are advised to book them again once per week or maximum once every two weeks. In any case, this is
something that you will also discuss and agree with the coachee accordingly.
Is there any rescheduling policy?
FindYourCoach is committed to providing exceptional service.
Unfortunately, when a coach reschedules/ cancels without giving enough notice, they prevent us from delivering our promise to our customers.
Notice of rescheduling should be given 24 hours prior to the session.
To reschedule a Monday appointment, you need to reschedule by Friday (EoB).
In case your coachee does not show up without any prior notice, or reschedules (on the same day), please let us know within 24hrs via private message through your inbox.
Kindly note that if this happens more than once, the coachee will not be able to reschedule and you will be fully compensated for the lost session.
Kindly note that if this happens more than once, the coachee will not be able to reschedule and you will be fully compensated for the lost session.
How can i reschedule my sessions?
In case you need to reschedule a session, please go to the email you
received from Calendly for the related session, find the link for
rescheduling and request rescheduling.
Very important: please, do not cancel the session.
Very important: please, do not cancel the session.
How can I change my profile?
If you wish to update your profile page, please click here and let us know the changes you want to make.
Your profile will be updated by the time of your next coaching program.
Your profile will be updated by the time of your next coaching program.
How can I send my availability to FindYourCoach?
At the beginning of every Quarter (January, April, July & October) we will contact you via inbox message asking for you to share your availability in terms of the number of coachees you could potentially be assigned to for the period of the upcoming 3 months. Please make sure that your availability is also reflected in your calendly account. In case you face any unpredicted changes, feel free to reach out to us at any point.
How can i communicate with FindYourCoach?
We will be happy to help you with any questions you may have during this process.
Feel free to reach out to us through your Inbox of this platform, pressing "new Message", typing "@FindYourCoach Team" and pressing "Send" button after writing your message.
How can I communicate with my coachee?
We would like to keep all communication related to the program within the platform and not via personal emails and phone numbers. We would appreciate your cooperation on this.
You can reach out to your coachee through your Inbox of this platform, pressing "New Message", typing "@name of your coachee" and pressing "Send" button after writing your message.
At your inbox, you are able to see all the messages that you have exchanged with your coachees.
You can reach out to your coachee through your Inbox of this platform, pressing "New Message", typing "@name of your coachee" and pressing "Send" button after writing your message.
At your inbox, you are able to see all the messages that you have exchanged with your coachees.
Can I share files with the coachee? If yes, how?
You can share any files you find helpful and useful during your coaching sessions in two ways.
1. Via Google meet platform - during the call you can add files in the chat box or
2. Via email directly to the employee (please keep this option restricted only for file sharing and not for overall communication)
1. Via Google meet platform - during the call you can add files in the chat box or
2. Via email directly to the employee (please keep this option restricted only for file sharing and not for overall communication)
Which are the coaching topics & styles?
Learn more here.
