At your coaching program, at each session you will be able to book the slot that is the most convenient for you based on your coach's availability. Once booked, you will receive an email and it will automatically appear  in your calendar.
At the scheduled date and time, sign in to your account, go to your session and click  "Join meeting" through this platform. DO NOT use the link from the invitation you will receive in your email.
Each time, only after completing your session and feedback form, you are allowed to continue scheduling your next coaching session.

We advise you to schedule the first 3-4 sessions once per week. For the rest of the sessions, you are advised to book them again once per week or maximum once every 2 weeks upon agreement with your coach. For your convenience we recommend to book your sessions at a repetitive day & time weekly or biweekly.

Feel free to reach out to your coach through your Inbox of this platform, pressing "new Message", typing "@name of your coach" and pressing the "Send" button after writing your message. At your inbox, you are able to see all the messages that you have exchanged with your coach.

We will be happy to help you with any questions you may have during this process. Feel free to reach out to us through your Inbox of this platform, pressing "new Message", typing "@FindYourCoach Team" and pressing the "Send" button after writing your message.

We have a 24-hour rescheduling policy meaning that any notice of rescheduling should be given at least 24 hours prior to the session.
To reschedule a Monday appointment, you need to reschedule by Friday (EoB). 
In case your coach does not show up without any prior notice, or reschedules (on the same day), please let us know within 24hrs via private message through your inbox. 
 In case you do not show up without any prior notice or reschedule (on the same day) more than once, your session will be lost and you will not be able to reschedule it.

In case you need to reschedule a session, please go to the email you received from your coach for the related session, find the link for rescheduling and book the new time slot that is convenient for you.
Very important: please, do not cancel the session.

At your homepage, click on the 'Book Session' button to schedule your sessions. You will be able to choose the time slot that is most convenient for you based on your coach's availability. Once booked, you will receive an email and it will automatically appear in your calendar.

At the scheduled date and time, use the link from the invitation you will receive in your email. Each time, only after completing your feedback form, you are allowed to continue scheduling your next coaching session.

You have a maximum number of sessions per month. You can view this number in your dashboard in the homepage . We recommend spreading out your sessions evenly and coordinating with your coach to determine the most suitable timing for each session. For convenience, consider choosing a consistent day and time for your sessions.

Feel free to reach out to your coach through your Inbox of this platform, pressing "new Message", typing "@name of your coach" and pressing the "Send" button after writing your message. At your inbox, you are able to see all the messages that you have exchanged with your coach.

We will be happy to help you with any questions you may have during this process. Feel free to reach out to us through your Inbox of this platform, pressing "new Message", typing "@FindYourCoach Team" and pressing the "Send" button after writing your message.

We have a 24-hour rescheduling policy meaning that any notice of rescheduling should be given at least 24 hours prior to the session.
To reschedule a Monday appointment, you need to reschedule by Friday (EoB). 

In case your coach does not show up without any prior notice, or reschedules (on the same day), please let us know within 24hrs via private message through your inbox. 

In case you do not show up without any prior notice or reschedule (in less than 24 hours) the session will be considered completed, it cannot be rescheduled and will count toward your monthly limit of coaching sessions.

In case you need to reschedule a session, please go to the email you received from your coach for the related session, find the link for rescheduling and book the new time slot that is convenient for you.
Very important: please, do not cancel the session.

The coachee has access to your availability and can book the sessions. Once a coachee has booked a session with you, you receive the relevant notification in your email and the session is added automatically in your calendar.

Please note that the coachee can book only 1 session at a time. After finishing a session with you, they will need to fill out a short feedback form and then they will be able to book their next session.

Each coachee has a maximum number of sessions they can conduct per month. You can view this number in your coachee profile.

Whenever a session is rescheduled or canceled by your coachee, you will receive a notification email with updated information from Calendly.

Important: Please forward this email to info@findyourcoach.io within 24hrs.

FindYourCoach is committed to providing exceptional service. Unfortunately, when a coach reschedules/ cancels without giving enough notice, they prevent us from delivering our promise to our customers. Notice of rescheduling should be given 24 hours prior to the session. To reschedule a Monday appointment, you need to reschedule by Friday (EoB).

In case you reschedule a session you need to notify us via email within 24 hours.

In case you need to reschedule a session, please go to the email you received from Calendly for the related session, find the link for rescheduling and request rescheduling.
Very important: please, do not cancel the session.

If you wish to update your profile page, please click here and let us know the changes you want to make.
Your profile will be updated by the time of your next coaching program.

We will be happy to help you with any questions you may have during this process. Feel free to reach out to us through your Inbox of this platform, pressing "new Message", typing "@FindYourCoach Team" and pressing "Send" button after writing your message.

You can share any files you find helpful and useful during your coaching sessions in two ways.

1. Via Google meet platform - during the call you can add files in the chat box or 
2. Via email directly to the employee (please keep this option restricted only for file sharing and not for overall communication)

Learn more here.

The coachee has access to coach's availability and can book the sessions. Once a coachee
has booked a session, the session is added automatically in coachee's calendar.

We advise the coachees to schedule the first 3-4 sessions once per week. For the rest of the sessions, they are advised to book them again once per week or maximum once every two weeks. In any case, this is something that you will also discuss and agree with the coachee accordingly.

FindYourCoach is committed to providing exceptional service. 

In case you need to reschedule a session, please go to the email you received from Calendly for the related session, find the link for rescheduling and request rescheduling.
Very important: please, do not cancel the session.

If you wish to update your profile page, please click here and let us know the changes you want to make.
Your profile will be updated by the time of your next coaching program.

At the beginning of every Quarter (January, April, July & October) we will contact you via inbox message asking for you to share your availability in terms of the number of coachees you could potentially be assigned to for the period of the upcoming 3 months. Please make sure that your availability is also reflected in your calendly account. In case you face any unpredicted changes, feel free to reach out to us at any point.

We will be happy to help you with any questions you may have during this process. Feel free to reach out to us through your Inbox of this platform, pressing "new Message", typing "@FindYourCoach Team" and pressing "Send" button after writing your message.

We would like to keep all communication related to the program within the platform and not via personal emails and phone numbers. We would appreciate your cooperation on this.
You can reach out to your coachee through your Inbox of this platform, pressing "New Message", typing "@name of your coachee" and pressing "Send" button after writing your message.
At your inbox, you are able to see all the messages that you have exchanged with your coachees.

You can share any files you find helpful and useful during your coaching sessions in two ways.

1. Via Google meet platform - during the call you can add files in the chat box or 
2. Via email directly to the employee (please keep this option restricted only for file sharing and not for overall communication)

Learn more here.